FAQs

Are all of the plants on the site non-toxic? 

All of the plants on the site have been classified by the ASPCA and/or scientific sources as non-toxic to cats, dogs, and people. If your pet is a different species, please look up veterinary advice for the specific plant(s) you're interested in.

 

What makes a plant non-toxic?

Plants listed as non-toxic are not poisonous and therefore any potential symptoms from ingestion are not expected to be life-threatening. Please note that the consumption of any plant material may cause vomiting and gastrointestinal upset for pets and people. 

 

How do I care for my new plant(s)?

We include specific advice for each plant on their product pages. General plant care tips can be found on our blog: Plants 101.

 

What is your return policy?

We are unable to accept returns. However, if your plant or pot arrives in bad shape, please send us a note and photos of the damage within 7 days of delivery and we’ll take care of you.  

 

What is your shipping policy?

We only ship within the United States. Plants are available to ship within the 48 contiguous states. We are only able to offer non-plant items to Hawaii and Alaska.

Shipping costs are calculated at checkout based on weight. 

Please allow up to 3 business days for processing and fulfillment and 2-7 business days for transit (shipping times will vary based on location). You will receive an email when each item from your order ships. Please note that different items might be shipped from different locations/suppliers.

We are not liable for any lost or stolen packages.